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Trying to get a refund for a movie on iTunes because it doesn’t play the audio. Support asked for a video to prove it. Can’t do it through real screen recording because DRM, iPhone video of my Mac screen is too large to send 🙄
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Fuck me I’ve been moved to a senior advisor because one movie doesn’t have sound. Going on an hour now for the sake of £4.99. I’m committed now though.
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They gave a me a free rental. That’ll do I guess.
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An hour to get a free rental because I couldn’t watch Red 2 last night doesn’t seem like an efficient use of my time.