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Changing my name with @monzo: Done in two minutes. Everyone else: we need 27 forms of ID, a haiku that incorporates your new name, the soul of your first-born child, and it should be changed in about 2 weeks.
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The real question is wtf is going to happen when I change my GitHub username.
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Changing my name update. @StarlingBank are ignoring my emails and @asklloydsbank seemingly just lost my name change form. And yet @monzo took 5 minutes in the live chat.
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I see a lot of comparisons between Starling and Monzo along the lines of “they’re basically the same”, which might be true on paper but tbh Starling feels exactly like a normal high street bank in terms of support.
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Considering how slow they are in emails and such, everyone is pretty quick when you complain on Twitter. HOW ODD.
