-
All of the new “challenger” banks are full of shit except Monzo. They might look like modern banks, but they act exactly the same as high street ones. Support is terrible, live chat can’t actually do anything useful (“oh you have to phone for that”), constant mistakes.
-
“Oh you’ve changed your name, we’ll send you a new card” *new card arrives, has old name on it* “We can’t send another one on live chat, please call us” 🙄️
-
"We can't issue cards on a Saturday, call back Monday" 🤯