-
Looking at their mentions, wait times seems to be upwards of 2 hours with people being hung up on. Might have to do a section 75 claim if I’m unable to get through. (I’m at 45 minutes right now)
-
If I’d known this was the process to get a refund, I would never have ordered from them (I should have looked before ordering).
-
Update: After being told twice that live chat can’t do returns, this web chat person is willing to organise it for me.
